Job Details

Dispatcher (Trucking)

Resource Staffing is seeking an Intermodal Dispatcher to join the dispatch team of an emerging intermodal transportation company in the Houston area. Our client specializes in international and intermodal drayage services and is seeking a strong leader to help grow their company. The ideal candidate has 3 years or more years of working as a dispatcher in a trucking environment and has port and rail, and drayage experience.
Dispatcher’s Daily Responsibilities:
  • Answer/compose emails to a customer base regarding cargo and shipments
  • Check daily steamship lines for return locations
  • Check ETAs on the drivers for dispatched loads and provide drivers with updates/load information
  • Check the LYNX system for the release of container orders and scheduled delivery with customers via email
  • Review container numbers, confirm ready vessel, cargo deadline dates, or pick up  Cargo
  • Complete the Driver Dispatch Form on each container
  • Dispatch drivers via text thread throughout the day and for the following day
  • Communicating with drivers throughout the day via phone or dispatch thread
  • Be proactive and always know ETA of cargo, and inform truck issues or accidents
  • Communicate any cargo change and ETA with the customer, and the shipping department
 What We Are Looking For:
  • High School or equivalent
  • Must have trucking dispatching experience (preferred 3+ years)
  • Be customer service always focused
  • Must understand the concept of pre-dispatching and dispatching
  • Must have drayage experience and port knowledge
  • Knowledge of the ports is a plus
  • Possess a “can do and will do” attitude
  • Must have excellent work tenure and must be punctual
  • Basic MS Office and texting skills as well as a typing speed of >35 wpm
  • Must be able to text driver status or ETA
  • Must be able to multitask and communicate ETA order change will clients and departments
  • Critical thinking, logical reasoning, innovation, and ability to pay strong attention to details
  • Exceptional customer service is non-negotiable
  • Excellent telephone and email etiquette
  • Must be able to pass criminal background (no theft or embezzlement)
  • Strong knowledge of truck chassis sizes and axile size (40ft, 20ft, 20ft triaxle)
 Benefits:
  • Excellent compensation
  • Direct Deposit
  • Weekly pay
  • Gain excellent intermodal trucking experience
If you feel you can use your port experience to make a difference in the dispatch department, apply today!

Apply for this position

Post expires at 2:03pm on Friday April 28th, 2023