Job Details

Mail and File Clerk (OA)



As a Mail and File Clerk (OA), you will perform the following duties:

  • Process a variety of incoming and outgoing mail in accordance with agency and postal service requirements;
  • Perform general office duties in support of office staff; such as sort bulk mail, reroute misdirected mail, date stamp mail, and screen for priority items;
  • File and route incoming materials, briefs and correspondence that concern legal and specialized matter; and
  • Maintain suspense files for communication with staff on overdue correspondence.




Conditions of Employment

  • You must be a U.S. citizen to apply for this position.
  • You must successfully pass a background investigation.
  • You must successfully pass a drug screen.
  • Males born after 12/31/59 must certify registration with Selective Service.
  • Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
  • Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.


Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

You qualify for the GS-04 grade level if you possess one (1) year of general experience consisting of progressively responsible clerical, office, or other work. Examples include:

  • Performing simple clerical tasks.
  • Providing a basic knowledge of filing.
  • Answering phones.
  • Preparing simple documents.


Education: You may substitute successful completion of two years above the high school level in any field from an accredited business, secretarial or technical school, junior college, college or university for experience at the GS-04 grade level. OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages.

You qualify for the GS-05 grade level if you possess one (1) year of specialized experience equivalent to the GS-04 grade level performing duties such as:

  • Maintaining office files and records.
  • Referring office calls and visitors to appropriate sources.
  • Receiving, and distributing mail, processing outgoing mail.
  • Preparing simple documents.


Education: You may substitute successful completion of four years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education was obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR

Combination of Education and Experience: A combination of successfully completed post-high school education and experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.

Typing Proficiency: In addition to the above minimum qualification requirements, applicants must be able to type at least 40 words per minute based on a 5-minute sample, with three or fewer errors. You may self-certify your proficiency in your resume/application package.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. VeteransPeace CorpsVISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.



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Post expires at 11:59pm on Tuesday January 23rd, 2024